Why Google Says You’re Closed (But You’re Open)
Few things erode trust faster than seeing “Closed” when you’re open.
TLB helps you keep both standard and holiday hours accurate year‑round.
🔍 Why This Happens
- Missing holiday/special hours
- Seasonal changes are not updated
- Time‑zone inconsistencies or duplicated listings
🪜 Step‑by‑Step: Fix Your Hours
- Review standard hours in GBP.
- Add holiday/special hours (seasonal days, events).
- Confirm the time zone is correct.
- Save and verify changes.
- Set a monthly check (TLB reminds you before seasonal peaks).
⚠️ Common Issues (and How to Fix Them)
- ❌ Forgetting holidays
Fix: Load the next quarter’s special hours in advance. - ❌ Mismatch between website and GBP
Fix: Align data everywhere. - ❌ Duplicate listings
Fix: Request a merge or remove duplicates.
💡 How TLB Helps
- Outdated‑hours alerts
- “Holiday hours” challenges before each season
- Consistency checks across your core fields